Customer Stories

Subj:   Spring-Bolt Installation photos soon to be attached
Date:   8/13/2016 9:08:59 P.M. Eastern Standard Time
From:
To:       rrrstair@aol.com

Mr. Rock,

I couldn’t wait until the entire project was finished to tell you what an amazing product you have developed. Today, I installed the initial purchase I made from you a short time ago. This involved attaching a volute rail to a standard volute newel post.

The trick? It was all already assembled on the staircase in my foyer! At some point during the construction I realized that the standard method of simply epoxying the rail to the newel post was horribly inefficient and messy. It was that night that I started looking for an alternative and stumbled across the Spring Bolt System. After watching the video it looked like a great idea so I ordered.

It took me all of about 15 minutes to make the changes to my post and volute and get the springs installed. It was absolutely a “no brainer”. Once I had another pair of hands to help with turning the 15 foot railing (attached to the volute! Remember, it’s already installed!) it took another 5-10 minutes to mesh the 2 pieces together for an absolutely tight, solid, perfectly perpendicular joint. I couldn’t believe how easy it was yet how perfect it turned out!!

After using the system on the new (and beautiful) entry step I’ll be ordering more for the upstairs safety railing as it is so much more important to have a tight joint on.

Your Spring Bolt System is phenomenal. I can’t imagine that anyone would build a home staircase with ANY other method of attachment or, as in my case, upgrade a staircase with ANY other method. I had to go searching for your system. I’m going to make sure that nobody I know has to do that. I’m telling EVERYBODY. I’ll be sending pictures when it’s all finished but I had to tell you how great your product is now. Stand by for my next order!

P.S. – As you can tell from my signature I’m not a contractor or builder. I’m just a guy. If your system is that easy for me…

Rick R.

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